Tag Archives: Elite Support
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Daimler Trucks North America Sets New Standard in Customer Experience with New Digital Solutions, Enhanced Supply Chain and Retail Strategy

Daimler Trucks North America (DTNA) announced several significant updates that will positively impact the customer experience. Enhanced digital solutions, a new parts distribution center, and a new retail strategy will benefit customers at every touch point and will help DTNA realize its vision of achieving 24-hour or less repair time.   “Our customers have diverse […]

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Daimler Trucks North America Expands Elite Support Network to 262 Locations

Daimler Trucks North America (DTNA) announces the certification of Boyer Trucks in Rogers, MN as the 262nd Elite Support℠ location. The Elite Support network is committed to creating an exceptional customer experience. Elite Support is a collaborative initiative between DTNA and its dealer partners that focuses on continuously improving the customer experience through: ·Express Assessment: […]

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Elite Support Network Expands Across North America

Daimler Trucks North America’s (DTNA) network of Elite Support Certified dealers has expanded across North America with a number of new locations. The network of dealers committed to exceptional customer service now stands at 113 locations and counting. Elite Support is a collaborative initiative between DTNA and its truck dealers that focuses on continuously improving […]

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Elite Support Network Continues to Raise Bar for Customer Service

Daimler Trucks North America’s network of Elite Support Certified dealers continues to grow as fleets and independent owner-operators become more aware of the services and amenities offered at these specific locations. Freightliner and Western Star Elite Support Certified dealers offer rapid diagnostics, consistent communication and exceptional service, making Elite Support certification something that fleets and […]

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