Decisiv Announces New Visualization Platform & Getting The Most out of VMRS

Decisiv Announces New Visualization Platform

Insite 2.0 is now a core part of the SRM Platform-as-a-Service infrastructure and leverages the latest AWS data warehouse technology and best-in-class Business Intelligence tools from Tibco

Glen Allen, Virginia/Nashville, TN – February 26, 2017 – Decisiv, Inc., the leader in Service Relationship Management (SRM) and provider of the first IIoT PaaS solution for commercial asset service management, announced today at the 2017 TMC Annual Meeting & Transportation Technology Exhibition its new visualization platform. Insite 2.0 is now in pilot testing with several customers and will be launched to all Decisiv SRM platform users in the second quarter of 2017.

“With our new visualization platform, Decisiv’s fleet, OEM, lessor and managed maintenance service provider customers can search, analyze and build network-wide dashboards and reports analyzing dwell time, performance, compliance and other actionable information,” said Dick Hyatt, President and CEO of Decisiv.  “Imagine having a completely interactive ability to filter based on specific locations, types of repair, and other attributes, quickly identifying outliers across thousands of transactions, and then drilling into the actual service events and even to the asset level details.”

“The approach we’re taking to make Insite 2.0 a highly valuable visualization and reporting platform is part of the foundation we’re building for Decisiv’s leading Platform-as-a-Service (PaaS) solution,” said Dean Dodrill, CIO at Decisiv. “By adding best-in-class big data technologies and BI tools, we can deliver even more highly customizable end user experiences that make their data truly actionable.”

The Decisiv Insite 2.0 platform leverages visualization through Tibco® Jaspersoft and Amazon Redshift petabyte-scale, data warehouse technologies.  Jaspersoft enables a broad range of visualizations, fast custom dashboard development as well as self-service management of subscriptions and notifications.

In 2015, Decisiv began using Amazon Web Services (AWS) to support its cloud-based PaaS solution.  Amazon Redshift provides the flexibility, scalability and performance of the next generation of data warehousing technology that will enable new levels of reporting and analytics within the Decisiv PaaS platform.

Decisiv customers access Insite as part of their standard subscription including a standard set of dashboards and reports based on user segment (fleet, service provider, lessor, managed maintenance, OEM).  Users can interactively filter on specific visualizations and drill down to specific service events, assets, etc.

Decisiv’s unique ability to electronically manage service events in real-time enables threshold-based notifications so appropriate course corrections can be applied.  Insite then provides reporting and analytics on service events not captured anywhere else, including detailed downtime metrics (arrival to departure with time/date stamps on each status update) as well as the most extensive VMRS-based reporting at the event, operation and work order level.

“We continually focus on driving asset uptime and reducing total cost of ownership for our customers,” Dean Dodrill stated.  “Having best-in-class BI tools is the next step in our platform’s evolution.  We will continue to add new micro-services, enhanced APIs for integration and UI development, and new Industrial IIoT sensor data from connected assets so our customers have fast, simplified access to the critical data they need when they need it.”

“Decisiv continues to revolutionize service event management for commercial vehicles in North America,” added Dick Hyatt. “We are committed to delivering the architecture, the user experience, and the integration framework to enable asset maintenance to become a strategic advantage for our customers.”

Getting The Most out of VMRS

Decisiv white paper highlights how to best realize the full value of Vehicle Maintenance Reporting Standards

Glen Allen, Virginia/Nashville, TN – February 26, 2017 – Decisiv, Inc., the leader in Service Relationship Management (SRM) and provider of the first IIoT PaaS solution for commercial asset service management, announced today at the 2017 TMC Annual Meeting & Transportation Technology Exhibition a new white paper, VMRS: The Next Level, that details a clear, simple process for using VMRS coding to enhance maintenance management and analysis.

“Inconsistent usage, limited adoption and misconceptions have minimized the broader value of VMRS,” said Michael Riemer, VP Product and Channel Marketing Decisiv. “Too many people in the transportation industry think that VMRS is only a nine-digit component code, a practice that only takes advantage of three of the 84 available code keys. However, this grossly undervalues the power and value of VMRS as the standard, universal language for service event and asset maintenance.”

VMRS: The Next Level details how service supply chain participants can use VMRS to ensure more uniform process management, more reliable work order creation, more effective communication, and ultimately build a foundation for more accurate reporting and more useful predictive analytics.

“Using VMRS does not involve memorizing a bunch of codes and numbers,” Riemer added. “Best-in-class software implementations, such as the Decisiv SRM Platform-as-a-Service solution, leverage “friendly” names that put everything into simple to use regular language.”

Decisiv’s first white paper on VMRS — Using VMRS Codes to Unlock Fleet Profitability — focused on the basics by providing insight into a limited number of Code Keys for Assets, Service Events and Repair Operations. Using VMRS at the Next Level provides a clear, simple process for using VMRS for commercial vehicle and heavy equipment asset management and service events.

VMRS (Vehicle Maintenance Reporting Standards) is managed and licensed by American Trucking Associations’ Technology & Maintenance Council. For more information, contact Jack Poster, VMRS services manager, at 703-838-7928 or

TMC is America’s premier technical society for truck equipment technology and maintenance professionals. TMC features a diverse membership of equipment managers, service-dealers, owner-operators, industry suppliers and manufacturers, educators, academia and others that support the trucking industry. TMC member fleets represent the broad range of industry vocations, including truckload, less-than-truckload, municipal, private, on/off-highway, construction and other operations. Find out more about TMC online at

About Decisiv, Inc.

Decisiv delivers a Service Relationship Management PaaS solution to leading commercial asset OEMs, service networks and fleets to revolutionize how they communicate and interact around commercial asset maintenance and Industrial IOT. Decisiv’s platform is uniquely targeted to reduce triage and downtime and lower total cost of ownership (TCO) while improving the efficiency and productivity of the entire service supply chain. The Decisiv platform already powers Volvo and Mack ASIST, PACCAR Solutions (Kenworth TruckTech+ and Peterbilt SmartLINQ), Hino INSIGHT, WheelTime LINQ, Vehicare, and NationaLease Fleet 20/20 and is the standard for service event management at more than 1,500 fleets with more than 500,000 assets, and 3,000 dealers and service providers. For information, visit