Peterbilt Motors Company is pleased to announce the first 71 dealer locations to earn Platinum Service Center certification. The Platinum Service Center program is as an uptime initiative to provide superior service for customers in every aspect of their experience.
The certification process is stringent, with scores given to each dealership location based on several key customer facing objective performance factors including: world-class facilities and driver’s lounges, utilization of PACCAR Solutions Service Management, expanded hours of service, excellent parts availability, certified PACCAR MX engine technicians and lower dwell time for repairs, as well as performing RapidCheck® triage.
The locations that have earned the right to be called a Peterbilt Platinum Service Center will receive a special designation in Peterbilt’s Dealer Locator on the company’s website as well as a plaque to showcase in their dealership.
Dealership Group Locations
Allstate Peterbilt Group Alexandria, Fargo, La Crosse, Mankato, Rochester and Tomah
Dobbs Peterbilt Jackson, Moses Lake, Shreveport and Spokane
D.S.U. Peterbilt Kelso
Fitzgerald Peterbilt Fancy Gap and Huntsville
Hunter Peterbilt Clearfield
Jackson Group Peterbilt Boise, Idaho Falls and Salt Lake City
JX Peterbilt Bloomington, Elmhurst, Fort Wayne, Indianapolis, Kronenwetter,
Wadsworth and Waukesha
Ohio Peterbilt Marietta
Performance Peterbilt Tallahassee, Valdosta and West Florida
Peterbilt Atlantic Moncton
Peterbilt of Atlanta Jackson
Peterbilt of Wyoming Cheyenne
Peterbilt Pacific Abbotsford, Delta, and Surrey
Prestige Peterbilt Gatineau
Quad City Peterbilt Davenport
Rush Peterbilt Truck Centers Ardmore, Brownsville, Denver, El Paso, Farmington, Flagstaff,
Fontana, Fort Worth, Haines City, Nashville, Odessa, Orlando, Pharr,
San Antonio, Sealy, Tampa, Texarkana, and Yuma
Stahl Peterbilt Edmonton and Fort McMurray
The Peterbilt Store Knoxville
TLG Peterbilt Charleston, Charlotte, Evansville, Fort Smith, Great Lakes, Joplin,
Louisville, Mid-America; Northern KY, NW Arkansas, Raleigh,
Springfield and St. Louis
Utica General Peterbilt Albany
“We are very excited to recognize this amazing group of dealership locations for their efforts to go above and beyond for their customers,” said Jason Skoog, PACCAR Vice President and Peterbilt General Manager. “This program is just one more way Peterbilt and our outstanding dealer network are committed to driving customer uptime and profitability.”
Peterbilt Motors Company, located in Denton, Texas, has a global reputation for superior quality, industry leading design, innovative engineering and fuel-efficient solutions, and is recognized as the “Class” of the industry.
In addition to a full lineup of on-highway, vocational and medium duty products, Peterbilt is Driving Uptime Every Day through a comprehensive array of aftermarket services and programs, including SmartLINQ® remote diagnostics, PACCAR Over-the-Air updates, RapidCheck® expedited triage service, and PACCAR Solutions® Service Management. Peterbilt’s 400-plus North American locations offer industry-leading parts availability thanks to automated parts inventory replenishment. Complimentary Customer Assistance is available 24/7/365 through 1-800-4-PETERBILT.
For more information about Peterbilt, visit www.peterbilt.com. Peterbilt is a PACCAR Company, traded publicly on the NASDAQ as PCAR.