Peterbilt Recognizes First Platinum Service Center Locations

Peterbilt Motors Company is pleased to announce the first 71 dealer locations to earn Platinum Service Center certification. The Platinum Service Center program is as an uptime initiative to provide superior service for customers in every aspect of their experience. 

            The certification process is stringent, with scores given to each dealership location based on several key customer facing objective performance factors including: world-class facilities and driver’s lounges, utilization of PACCAR Solutions Service Management, expanded hours of service, excellent parts availability, certified PACCAR MX engine technicians and lower dwell time for repairs, as well as performing RapidCheck® triage.

            The locations that have earned the right to be called a Peterbilt Platinum Service Center will receive a special designation in Peterbilt’s Dealer Locator on the company’s website as well as a plaque to showcase in their dealership.
 

Dealership Group                                Locations

Allstate Peterbilt Group                      Alexandria, Fargo, La Crosse, Mankato, Rochester and Tomah

Dobbs Peterbilt                                   Jackson, Moses Lake, Shreveport and Spokane

D.S.U. Peterbilt                                  Kelso

Fitzgerald Peterbilt                             Fancy Gap and Huntsville

Hunter Peterbilt                                  Clearfield

Jackson Group Peterbilt                      Boise, Idaho Falls and Salt Lake City

JX Peterbilt                                         Bloomington, Elmhurst, Fort Wayne, Indianapolis, Kronenwetter,

                                                            Wadsworth and Waukesha

Ohio Peterbilt                                      Marietta

Performance Peterbilt                         Tallahassee, Valdosta and West Florida

Peterbilt Atlantic                                 Moncton

Peterbilt of Atlanta                             Jackson

Peterbilt of Wyoming                         Cheyenne

Peterbilt Pacific                                   Abbotsford, Delta, and Surrey

Prestige Peterbilt                                 Gatineau

Quad City Peterbilt                             Davenport

Rush Peterbilt Truck Centers              Ardmore, Brownsville, Denver, El Paso, Farmington, Flagstaff,

                                                            Fontana, Fort Worth, Haines City, Nashville, Odessa, Orlando, Pharr,

                                                            San Antonio, Sealy, Tampa, Texarkana, and Yuma

Stahl Peterbilt                                     Edmonton and Fort McMurray

The Peterbilt Store                              Knoxville

TLG Peterbilt                                      Charleston, Charlotte, Evansville, Fort Smith, Great Lakes, Joplin,

                                                            Louisville, Mid-America; Northern KY, NW Arkansas, Raleigh,

                                                            Springfield and St. Louis

Utica General Peterbilt                       Albany

            “We are very excited to recognize this amazing group of dealership locations for their efforts to go above and beyond for their customers,” said Jason Skoog, PACCAR Vice President and Peterbilt General Manager. “This program is just one more way Peterbilt and our outstanding dealer network are committed to driving customer uptime and profitability.”

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Peterbilt Motors Company, located in Denton, Texas, has a global reputation for superior quality, industry leading design, innovative engineering and fuel-efficient solutions, and is recognized as the “Class” of the industry.

In addition to a full lineup of on-highway, vocational and medium duty products, Peterbilt is Driving Uptime Every Day through a comprehensive array of aftermarket services and programs, including SmartLINQ® remote diagnostics, PACCAR Over-the-Air updates, RapidCheck® expedited triage service, and PACCAR Solutions® Service Management. Peterbilt’s 400-plus North American locations offer industry-leading parts availability thanks to automated parts inventory replenishment. Complimentary Customer Assistance is available 24/7/365 through 1-800-4-PETERBILT.

 

For more information about Peterbilt, visit www.peterbilt.com. Peterbilt is a PACCAR Company, traded publicly on the NASDAQ as PCAR.