Michelin North America, Inc., has been recognized by PACCAR — one of the world’s largest manufacturers of medium- and heavy-duty trucks — as a recipient of the 2017 “10 PPM Supplier Quality” award for outstanding commitment to quality. The award was presented recently to Michelin by Gary Safsten, PACCAR assistant director of supplier quality, at Michelin North America’s headquarters in Greenville. Michelin supplies PACCAR with a range of commercial-truck tires for PACCAR’s Peterbilt and Kenworth brands that are known worldwide for their unparalleled quality.
“At Michelin, we take pride in providing the highest quality commercial-truck tires to our customers,” said Scott Clark, chairman and president of Michelin North America. “On behalf of the entire Michelin team, we are pleased to be recognized this year by PACCAR for our approach to quality, delivery and customer service. The award is a reflection of our ongoing commitment to provide outstanding customer service that matches the quality of our products.”
The award is presented to PACCAR suppliers who meet or exceed PACCAR’s rigorous “10 PPM” quality standard. To be recognized, a supplier must operate near perfection — 10 or fewer defective parts for every million parts shipped to PACCAR. The suppliers must also meet performance criteria for on-time delivery and support of PACCAR’s operating divisions and their customers. The award also takes into consideration final customer satisfaction.
“PACCAR is a leader in quality and technology. With trucking being the lifeblood of the economy, our suppliers must share our cornerstone belief in quality and innovation,” said Debbie Poppas, PACCAR vice president of supplier quality. “Michelin is in an elite group of three tire suppliers that met our stringent PPM goal. Michelin North America achieved zero defects and was recognized along with Michelin South America.”
About MICHELIN NORTH AMERICA
Dedicated to the improvement of sustainable mobility, Michelin designs, manufactures and sells tires for every type of vehicle, including airplanes, automobiles, bicycles, earthmovers, farm equipment, heavy-duty trucks and motorcycles. The Company has earned a long-standing reputation for building innovative premium tires. In addition to tires, the Company also publishes travel guides, hotel and restaurant guides, maps and road atlases. Headquartered in Greenville, S.C., Michelin North America employs more than 20,000 people and operates 19 major manufacturing plants in the U.S. and Canada. Forbes magazine has ranked Michelin No. 1 on its annual survey of “Best Large Employers in America” for 2018. Learn more about purpose-driven careers with a purpose-driven company at jobs.michelinman.com.